The Reference Interview
A reference interview is a conversation between a librarian and a library user, usually at a reference desk, in which the librarian responds to the user’s initial explanation of his or her information need by first attempting to clarify that need and then by directing the user to appropriate information resources.
–Wikipedia
* You don’t always understand what they want *
* You don’t know if they know how to ask *
* You don’t always know what to ask them *
* You need to know best practices at the reference desk *
The Reference Interview Webinar
Thursday, January 6, 2022
11:00 – 12:00
We’ll answer questions then
Register
